CAMP FAQs – Summer 2018
Where is camp in my town?
When you go to your town on this webpage and click on the title of the camp you are interested in, the screen will display a description of the camp and the address of what facility we have been able to book for use while in that community. Ideally we use schools as they are physically geared for children, but some boards need a little more time in committing to our use of their space, so this information may not be posted as soon as camps are available for sale. As soon as a site is confirmed, we will post it on this location.
What time does camp start?
Group work starts at 9:00am, and finishes up around 4:00pm. (See the daily itinerary for a breakdown of our day.) There are staff onsite at 8:30 until 4:30pm unless you are in a community with extended hours available. The communities with that option include: Kenora, Thunder Bay, Sault Ste. Marie, Sudbury, and North Bay.
What time does the early/late program start?
The extended hours option starts at 7:30am, and runs until 5:45pm. It is available in Kenora, Thunder Bay, Sault Ste. Marie, Sudbury, and North Bay. Our experience is that children react best to this slot when it is not highly structured versus the rest of their day. You may walk into a room where children are building with blocks; having a card game, drawing pictures, or playing with some other materials. Staff are there to interact and play as well, but we don't push structured groups at this time.... the activity choice is up to the child.
What is the background of your staff?
We have a talented group of young people with a passion for both children and science education as part of our crew. Their educational profiles can range from teachers and science graduates to post secondary students in topics as diverse as speech pathology or physics. We look for people who like children, like science, and enjoy all that Northern Ontario has to offer. All staff must have a current police check for the vulnerable sector.
Why do I have to show Photo ID when I pick up my child?
Photo ID is the simplest system for us to match a face and the name that you have provided as your designate for pickup. By Wednesdays we know each other, but the first day we want to make sure we have the right name and the right person so that all the right family connections are made in your best interests.
How can I contact the camp when it is here?
Every camp site has a cellphone for use by the site supervisor. He/she will display that number near your sign in/out sheets at each location. If you cannot reach the site supervisor by cell, call Science North at 1 800 461 4898 and they will connect you with someone who may have alternate communication methods.
Do I need to send snacks?
We strongly suggest you send some kind of snack to keep your child going. Some children will arrive onsite at 7:30 am (if a site option) and lunch isn't until noon. We take a pause/snack break mid morning and afternoon, and anything as simple as an apple or crackers makes a difference.
What should my child wear?
The weather of the day will dictate how much we are in and out, but if there's a chance for an impromptu game of soccer at lunch, or we go for a walk onsite, please make sure your child has appropriate footwear and is wearing clothes you are comfortable getting dirty. (just in case!)
Should my child bring his/her cellphone or other electronics?
We strongly recommend against sending your child with equipment that could accidently be damaged when dropped or explored by other children. No one likes to lose things, so we suggest if possible that electronic 'gizmos' stay at home that week.
How do I find out what you have planned for the week?
Each location will have a copy of their program outline for the week in the area where you sign in and out. However - please ask our staff about your child's day, and what kind of activities happened in their group.
We welcome campers with special needs; however, our camps are not able to support all needs. If your child has an Educational Assistant at school, your child would benefit from the support of an EA at camp as well. Science North cannot provide a 1:1 staff/child ratio. Please talk with the Science North team to review your individual child's situation prior to registration (1 800 461 4898).
What if my child isn't the right age for the program I want to register in?
This is a great question, and we try to accomodate whenever we can. So if your 9 year old niece wants to hang out with her 8 year old cousin, we find a way to make that work. The only place we draw the line is at the younger end of the age spectrum. The camp program is designed for 4 and up; not for 3 year olds.
What happens if my child is sick?
Please call us and let us know what's happening. There are a lot of variables on this one, so it's best you call Science North at 1 800 461 4898 to determine whether your child will be rejoining the group the next day; or whether we may try to reschedule them to another week in the summer.
Can I buy a lunch package? What's the deal?
A weekly lunch option is available in Sudbury only (where we can take advantage of our excellent cafeteria right across from our base or the Copper Cafe food service at Dynamic Earth). You either pre-order, or order on MONDAY as it is a weekly package. It will include a veggie/fruit option, a dessert (ie. yogurt) and a drink as well as a main course. Based on healthy guidelines but also acknowledging what kids actually eat, depending on the length of the week there may be pizza, wraps, sandwiches, or chicken fingers. The package price is based on number of days in the week, and is usually $45/wk.
Registration and Cancellation Policies
Registrations are processed on a first-come, first-served basis.
Registrations are processed on a first-come, first-served basis.
Camps require a minimum of 3 participants to run. Science North reviews registrations on a daily basis, and if a camp has less than 3 registrations 2 weeks before its start date, parents will be called and the camp will be cancelled. Registrations close on the Thursday evening prior to the camp start date. (For example: Let's say camp starts July 10th. Registrations would close on Thursday July 6th 9:00pm.)
When you are looking at program choices for your community, you may see the following comments beside the program name. See below for a detailed description of those comments:
“Online registration is closed”
This means that the camp has started and we can no longer take registrations online.
“What’s a waiting list?”
When a camp's capacity is filled we start a waiting list of interested families. We monitor these lists regularly, and do our best to add another camp if there is a sufficient amount of interest. To add your child to a waiting list, complete the online registration where you will be asked if you would like this option. If you do not have access to online registration, please call 1-800-461-4898 to be added to a waiting list in your area.
This means that the camp is full and no more registrations are accepted and based on local resources cannot add any more extra spots to this program. Wait list option is not available when registration is closed.
Cancellation By a Registrant:
Registrants may cancel their registration prior to the commencement of their camp with the following refunds:
- If cancelled 14 or more business days prior to the start of the camp, the full registration fee will be refunded, minus a $15 (plus applicable taxes) service charge.
- Cancellations up to two business days before the camp start date will be subject to a service charge of $30 (plus applicable taxes).
- Cancellations less than two business days before the camp start date will not be refunded.
- For details, visit sciencenorth.ca/camps or call 1-800-461-4898.
Cancellation by Science North:
Science North reserves the right to cancel camps with insufficient registration. In this case, all existing registrants will be notified and a full refund will be issued. All existing registrants will be notified by phone or email two weeks prior to a possible cancellation. Participants may also be asked to leave a program if there are concerns about participant safety.
A $50 (plus applicable taxes) service charge will apply to any dishonoured credit card payments or NSF cheques. Science North's liability is limited to refund of registration fees.